TERMS OF USE

TERMS OF USE & DATA PROTECTION (PRIVACY POLICY)

Last updated: 19/10/2018

 

 1. TERMS OF USE

TRUST INFORMATION TECHNOLOGIES Ltd (hereinafter referred to as TRUST-IT) respects your concerns about the protection of your privacy and personal data.

This text describes the terms of use of TRUST-IT website and the TRUST-IT data protection policy in the light of the new General Data Protection Regulation (Regulation 2016/679 / EU).

These terms of use and this data protection policy of TRUST-IT apply to all web sites, applications and services offered by TRUST-IT.

Therefore, these terms of use and this data protection policy are important to you, who want to have a positive experience of working with TRUST-IT and show trust in TRUST-IT, but also for us on TRUST-IT, we want to answer your questions with accuracy and completeness and consider your wishes according the law. TRUST-IT customers and users / visitors of this website are kindly requested to read the terms of use and the data protection policy carefully and stay on the website only if you accept them completely. Visiting / using this site requires unconditional acceptance of the terms of use described here as well as the data protection policy.

Content rights (such as schedules, plans, information, data) of the site are protected by Greek or International Intellectual Property Laws and are owned by TRUST-IT or their respective owner, and are available to customers or / and visitors to the site strictly for personal, non-commercial, that means non-profit use.

TRUST-IT logos and insignia or third parties for products or services constitute TRUST-IT or third party rights. Their appearance on the website is not a transfer or assignment of a license or right to use them. Except as otherwise noted, all content on this site, including images, graphics, photographs, drawings, texts, services and generally all the archives of this site, are intellectual property, distinctive features or trademarks of TRUST-IT and are protected by the relevant directives of Greek law, European law and international conventions and treaties. None of these may be sold, copied, modified, reproduced, republished or uploaded, transmitted or distributed in any way, in whole or in part. Customers and / or visitors / users understand and accept that they are not allowed to reproduce, copy, sell, resell and / or exploit in any way, in whole or in part, the content of this site and therefore prohibit any copying, distribution, transportation, processing, resale, creation of derivative works, or misleading the public about the real provider of the content of this site. Reproduction, re-publishing, uploading, notifying, spreading, transmitting or otherwise using the content in any way or for any commercial or other purposes is permitted only with the prior written permission of TRUST-IT or any other intellectual property rightholder.

TRUST-IT tries to ensure that the content and information displayed on this website is accurate and true, but it does not bear any responsibility for its reliability, completeness or timeliness. TRUST-IT provides the content (e.g. drawings, information, names, photographs, illustrations,), “AS IS EXPRESSLY”, without any warranty, expressed or implied, while it is understood that the guarantees of satisfactory quality, fitness, inviolability compatibility, security and precision. Under no circumstances will TRUST-IT be liable for any legal, civil and / or criminal claims, nor for any damage (positive, special or incidental, which, but not limited to, alternatively and / or cumulatively, , data, lost profits, monetary satisfaction, etc.) by customers and / or visitors / users of this site or third parties, for reasons connected with the operation or not and / or the use of the website and / or the inability services and / or information available by him / her and / or any unauthorized third party interventions in products and / or services and / or information made available through him / her.

TRUST-IT website may include any form of advertising. These services and any new services added to TRUST-IT website are subject to these terms of use unless expressly stated otherwise.

TRUST-IT’s use of TRUST-IT website must be done for lawful purposes only and in a way that does not restrict or impede its use by third parties. Customers and / or visitors / users of the website are required to use the TRUST-IT website according the law, morality and these terms of use. Customers and / or visitors / users of the site should not perform any acts or omissions that may cause damage or malfunction to this website, adversely affect or endanger the provision of TRUST-IT services.

This web site may contain links to third-party websites for which TRUST-IT has no responsibility for the content of their websites or for any damage resulting from their use as the customers and / or visitors / users of the TRUST-IT website access them under their own responsibility. TRUST-IT has no obligation to check the availability, content, privacy policy, quality and completeness of the services of other websites and web sites referenced by links or advertisements. TRUST-IT in no way embraces or accepts the content or services of the websites and web pages to which it refers and is not related to it in any other way.

TRUST-IT tries to ensure the proper functioning of its network, including this website. TRUST-IT reserves the right to modify, add, alter the content or services of the website and the terms of use of it at any time it deems necessary, without prior notice, by notifying them through its website.

Given the form of the Internet, TRUST-IT, under any circumstances, including negligence, is not responsible for any form of damage suffered by visitors / users of the web sites or the customers of the services, choices and content of this website. In addition, TRUST-IT does not guarantee that any relevant website or servers through which they are available to visitors / users will be continuously in the fullness or availability of the contents, web pages, services, options or results from their use.

This text of this website, including any amendments thereto, is governed by Greek law, European law and relevant international conventions / treaties. If any term in this text is in conflict with the law, it ceases to be valid in itself and is abandoned by the present text of the terms of use and data protection policy without altering the rest of the content of this text. This is the overall agreement between TRUST-IT and the visitors / users of the TRUST-IT web sites and / or customers and only binds them. No modification of these terms of use is taken into account and is not part of this agreement unless it is evidenced in writing and is not incorporated in these terms of use.


2. DATA PROTECTION POLICY

This data protection policy describes how TRUST-IT uses the information collected and what information is collected about you when you use any TRUST-IT communication mode within your existing or future relationship with TRUST-IT.

TRUST-IT website uses cookies that allow knowledge of the source and use of browsing information collected by cookies. The use of cookies allows TRUST-IT to improve its website specifications through the collection of statistical data, providing users with personalized features to improve their website experience. In addition, the site uses cookies to integrate security features.

TRUST-IT may occasionally modify this data protection policy. If so, it will update you by changing the date at the top of this policy and, in some cases, issue additional notifications (for example, by adding a statement to the TRUST-IT homepage pages or sending you an e-mail message). We encourage you to read the data protection policy when you interact with TRUST-IT to get information on TRUST-IT privacy practices and on the methods, you can use to control the use of your personal information data and protect your rights.

TRUST-IT may collect information and data about you when you visit its website or you interact with it.

In addition to the information and data you usually declare during the pre-contractual phase of TRUST-IT services or when starting your contractual relationship with TRUST-IT, a personalized account is created in the TRUST-IT system where all the your necessary data in the context of servicing your legal precontractual or contractual relationship with TRUST-IT. The information and data you provide to TRUST-IT allow you to know better and be able to use your choices to offer you personalized offers for the services TRUST-IT and its partners offer.

The information and data you provide to TRUST-IT is maintained by TRUST-IT and may be passed on to TRUST-IT adders or trustees as part of its specialized software management when TRUST- IT service you requested.

TRUST-IT does not proceed with data transfers outside the European Union unless the TRUST-IT customer requests and / or agrees in writing to transfer its data outside of the European Union.

If you have any questions or complaints about this data protection policy and cookies, you can contact TRUST-IT:

  1. Writing to TRUST-IT Ltd., Xanthippou 2, Cholargos 15561, Greece
  2. By phone from Monday to Friday from 10:00 am until 16:00 at 2106520660
  3. Electronically by email: [email protected]

TRUST-IT processes your data as a Controller. In cases where TRUST-IT provides its services to its customers, TRUST-IT processes data as a Processor, while its customer  is the Controller.

What is the data TRUST-IT collects?

TRUST-IT processes several types of personal data:

It processes data you provide directly when you use TRUST-IT’s website or contact information in order to:

  • Establish a commercial relationship with TRUST-IT online or by phone
  • Sign up to receive e-newsletters or newsletters
  • Contact us using a social media tool
  • Contact us in the context of customer service
  • Contact us in any other way and for any other purpose

The disclosure of your data to TRUST-IT is voluntary. TRUST-IT does not process subjects’ data unintentionally. If you do not provide TRUST-IT with all the necessary or required data, you may not be able to obtain certain services from TRUST-IT.

The categories of data processed by TRUST-IT include:

  1. Identity and communication details (such as name and surname, professional and postal address, contact details) required for your recognition under your contractual relationship with TRUST-IT,
  2. Transaction details required to process your order to provide TRUST-IT services (selected items, delivery and billing address, telephone and e-mail address, payment method, including payment card and expiration date, as well as the name of the payment card owner.)
  3. Information about your preferences for the type of TRUST-IT provided services.
  4. Historical data about your orders (such as your quantity and quality preferences for TRUST-IT services)
  5. The historical communications data with us (the history of your commercial relationship with TRUST-IT when communicating with TRUST-IT or when making some commercial communication)

What is the legal basis and use of TRUST-IT information and data?

TRUST-IT processes personal data only when there is a legal basis for doing so.

The processing of personal data described below is only because it is:

1) Necessary for TRUST-IT to provide you with services in the delivery of your orders.

TRUST-IT uses your data in the context of performing its contractual obligations from the sale of its services. In particular, it uses your data to:

  • Provide the services you requested in any given transaction mode, deal with transactions and charges, secure a shipment, including managing payment events.
  • Managing your personalized account in the TRUST-IT IT system

2) Necessary for our legitimate interest

In this case, TRUST-IT takes care of the potential impact that this data processing may have on you.

In general, you can browse the TRUST-IT site without sharing data that you can identify. However, if you use the online TRUST-IT contact information, the company processes your data based on your prior written consent when you use a TRUST-IT communication form when sending TRUST-IT an order, when you subscribe to a newsletter or when you post a comment, or when this consent is required by law (for example, TRUST-IT offers you an e-mail or text message).

TRUST-IT processes your data to contact you to manage your subscriptions in its newsletters and to answer your questions or to manage your orders (customer service). In case of phone calls, TRUST-IT processes the data you provide from phone conversations to manage your orders or requests, as well as proof of the content of the communication.

TRUST-IT processes your data in order to pursue the legitimate interest to dynamically manage the relationship with you in the context of pre-contractual or contractual the debt selling relationship granted by the TRUST-IT service to you, to highlighting the partnership the image and to promote the services it markets. TRUST-IT also uses your data to make offers of services it trades as far as possible.

3) Necessary to comply with TRUST-IT legal obligations.

Some of your data may also be processed under TRUST-IT compliance to legal obligations before an Authority requesting it and TRUST-IT is under an obligation to make it available in a specially prescribed manner in the law.

How long are your data retained?

Your data are maintained throughout your TRUST-IT business relationship with you, under a contract of sale, work or work contract.

In general, your personal data are retained throughout your relationship with TRUST-IT and for six years after the end of the year in which the relationship ended in the TRUST-IT retrospective tax audit , so they are archived. TRUST-IT retains your personal data after resolving your contractual relationship with you to meet its legal obligations to the Authorities and as evidence of the business relationship with you. TRUST-IT can also convert your data into anonymous data for study and statistics purposes.

In some cases, on the basis of legal obligations, TRUST-IT may maintain some personal data about you even if you delete your account or if there is a problem with this account, for example, if there is a negative balance or a pending financial claim or dispute whether legal or otherwise. In such a case, the data required to resolve the problem or dispute shall be maintained during the dispute within the limits of the rules on limitation. Other data may be retained for studies and statistics once they have been processed to prevent their association with recognized data subjects.

Whom is TRUST-IT share with your data?

As a rule, TRUST-IT does not share your data with third parties. TRUST-IT maintains confidentiality about your data and professional secrecy in your business relationship with you.

In the process of executing your TRUST-IT service, certain data are reported to TRUST-IT responsible managers or its associates within the framework of a bailiff or relationship agent or assistant who provides related services that are required for the delivery of the order for the purchase of a service. Also, financial data or personal data related to financial information about your trading relationship with TRUST-IT are disclosed to banking institutions to fulfill TRUST-IT-related transactions.

Under TRUST-IT, TRUST-IT may disclose your data to third parties in the context of delivery an order or managing outstanding debts that are competent to sue for the satisfaction of your financial obligations or to collect information relating to you and are concerned with the pursuit of financial claims your fight against fraud or financial crimes against TRUST-IT.

Also, data that you provided to TRUST-IT, via social networking, is likely to be disclosed to third parties as part of the TRUST-IT social networking account. When using a TRUST-IT social networking account, the data entered on it about your identity or others is disclosed to third parties at the discretion of your social network administrator. The use of a social networking account is governed by the terms and conditions of use of this social network, which TRUST-IT invites you to read before using the social media.

How is the security of your personal data guaranteed?

Your personal data are protected by technical and organizational methods used by TRUST-IT complying with Greek and European legal and regulatory requirements that ensure their integrity, security, availability and confidentiality. In particular, TRUST-IT uses technology protection measures to protect the integrity, security, availability, and confidentiality of your data, especially those entering it in its IT system. In addition, TRUST-IT requires software providers using it to operate in writing to apply technical specifications appropriate to the requirements of the CIS (Regulation 2016/679 / EU) to software products that supply to TRUST-IT, which can ensure the protection of the rights of the individuals about their personal data.

Your rights to your data under GDPR frame:

You have the following rights as a subject of Personal Data under the specific provisions of the GDPR:

  1. Right to update and access your data.
  2. Right to correct your data.
  3. Right to restrict the processing of your data.
  4. Right to oppose processing of your data.
  5. Right to oblivion-right to delete your data.
  6. Right to portability of your data.
  7. Right to Appeal to the Supervisory Authority (APIA)

How can you access your data?

You have the right to access your personal data processed by TRUST-IT. To exercise the right of access, please contact TRUST-IT in the contact details listed above. TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond in writing to your request for access to your personal data within a specified time period that will be notified in writing to your confirmation that your request has been received. There is no financial burden for this communication.

TRUST-IT will respond to your request, if you are the subject of the data, to which request relates with information on the action taken on request under Articles 15 to 22 of the GDPR without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request can be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

How can you fix your data?

You have the right to request the correction of your personal data processed by TRUST-IT as long as they are inaccurate or to fill in your personal data if they are incomplete. In order to exercise the right of rectification, you must contact TRUST-IT in the contact details listed above and request the correction of inaccurate data as well as the completion of incomplete data concerning you. TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond to your request for the right to have your personal data corrected or completed within a specified deadline that will be communicated to you in writing, to confirm your receipt of your request. There is no financial burden for this communication.

TRUST-IT will respond to your request if you are the subject of the data to which your request relates with information on the action taken on request under Articles 15 to 22 of the GDPR without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request may be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

How can you limit the processing of your data?

You have the right to request that you limit the processing of your personal data processed by TRUST-IT under certain conditions that you will explicitly state. In order to exercise the right to limit the processing of your data, you must contact TRUST-IT in the contact details listed above and request the limitation of your data processing for specific, expressly stated reasons. TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond to your request for the right to restrict the processing of your personal data within a specified period of time to be notified in writing to your confirmation of receipt of your request. There is no financial burden for this communication.

TRUST-IT will respond to your request if you are the subject of the data to which your request relates with information on the action taken on request under Articles 15 to 22 of the CPC without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request may be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

How can you oppose processing your data?

You have the right to oppose the processing of your personal data processed by TRUST-IT under specific conditions that you will explicitly mention, especially when it comes to profiling. For the exercise of the right of objection – to the processing of your data you must contact TRUST-IT in the contact details mentioned above and oppose the processing of your data for specific, explicit reasons. You are entitled to oppose at any time and for reasons related to your particular situation the processing of your personal data based on Article 6 (1) (e) or (f) of the GDPR, including the development of profiles based on these due to provisions. TRUST-IT, after exercising the right to object to your processing of your data, will no longer process personal data unless it demonstrates imperative and legitimate reasons for processing overriding interests, rights and freedoms as a subject of the data or for the foundation, exercise or support of legal claims.

TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond to your request for the right to object to the processing of your personal data within a specified period of time to be notified in writing to the confirmation of your receipt of your request. There is no financial burden for this communication.

TRUST-IT will respond to your request, if you are the subject of the data, to which your request relates with information on the action taken on request under Articles 15 to 22 of the GDPR without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request may be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

How can you request the deletion of your data?

You have the right to request that you no longer wish to process and maintain your data processed by TRUST-IT and that you wish to delete them provided that your data is not respected for any particular legitimate and stated purpose. To exercise the right to delete your data, you must contact TRUST-IT in the contact details listed above and request that you no longer wish to process and maintain your TRUST-IT data and that you wish delete them. TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond to your request for the right to the privacy of your personal data within a specified time that will be communicated to you in writing to confirm your receipt of your request. There is no financial burden for this communication.

TRUST-IT will delete your data without undue delay if one of the following applies:

(a) personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed,

(b) the data subject withdraws the consent on which processing is based in accordance with Article 6 (1) (a) or Article 9 (2) (a) of the GDPR and there is no other legal basis for the processing,

(c) the data subject objects to processing in accordance with Article 21 (1) of the GDPR and there are no compelling and legitimate reasons for the processing, or the data subject opposes processing in accordance with Article 21 (2) of the GDPR.

(d) personal data have been processed unlawfully,

(e) personal data must be deleted in order to comply with a legal obligation under European Union law or the law of a Member State to which the controller is subject,

(f) personal data have been collected in connection with the provision of information society services referred to in Article 8 (1) of the GDPR.

TRUST-IT will respond to your request if you are the subject of the data to which your request relates with information on the action taken on request under Articles 15 to 22 of the CPC without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request may be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

How can you request the portability of your data?

You have the right to declare that you now wish to transfer your data in machine-readable form from TRUST-IT to another person responsible for processing your data under certain conditions. To exercise the right to portability of your data, you need to contact TRUST-IT in the contact details listed above and request that you now want the portability of your data processed by TRUST-IT to the new data controller that you will indicate some. TRUST-IT will respond to your request after verifying your identity. You may need to be asked to provide additional information to answer your request. TRUST-IT will respond to your request for the right to the portability of your personal data within a specified period of time to be notified in writing to your confirmation of receipt of your request. There is no financial burden for this communication.

TRUST-IT will respond to your request if you are the subject of the data to which your request relates with information on the action taken on request under Articles 15 to 22 of the GDPR without delay and in any case within one month of receipt of your request. This period may be extended by a further two months if necessary, taking into account the complexity of the request and the number of requests. TRUST-IT will inform you of any such extension within one month of receipt of the request and of the reasons for the delay. Your request may be submitted to TRUST-IT by electronic means, and TRUST-IT will respond by electronic means unless the data subject asks otherwise.

If you find that your rights described above are not being respected or that your data is not protected, you have the right to submit any complaint regarding the processing of your data to the Hellenic Data Protection Authority or if you are staying in the European Union the relative Authority of your place of residence.

How can you get information on changes to this policy?

TRUST-IT may change or modify this data protection policy from time to time in order to improve it. In any case, you will be informed by a message on the TRUST-IT site inviting you to read the updated data protection policy.

Data Protection Officer of TRUST-IT Ltd:

  1. a) Full Name: Marinos Papadopoulos
  2. b) Occupation: Attorney-at-Law
  3. c) Email: [email protected]
  4. d) Address: 122 Vassilissis Sofias Ave., Athens 11526, Greece

Copyright 2009 © TRUST -IT. All rights reserved

© Copyright 2017 | Trust-IT      Terms Of Use & Privacy Policy