Security awareness & technical training

Teach the decisions that matter

Effective awareness connects guidance to daily work: checking payment requests, sharing documents, handling personal data, reporting suspicious messages, and using AI tools safely. We develop sessions and learning material for employees, executives, and technical teams, aligned with their responsibilities.

Training can be delivered through workshops, seminars, and digital learning content. The programme starts with audience needs, existing policies, and the behaviours you want to strengthen. Technical sessions can explore systems, secure development, and emerging technologies in greater depth.

Measure learning and improve the programme

Authorised phishing simulations can help assess reporting processes and common points of confusion. Campaigns should have an agreed purpose, appropriate data handling, and a constructive follow-up. Results are useful when they lead to clearer guidance and better processes.

We can combine learning materials, practical exercises, and reporting into a repeatable programme. Content is reviewed as your tools and risks change. Training scope, delivery formats, and any assessment or certificate of attendance are agreed in advance.

Design training for the decisions each role makes

The finance team, an executive assistant and a system administrator face different situations. We identify the actions that matter for each audience: verifying a payment change, sharing a document, granting access or responding to an unexpected support request. Sessions use relevant examples and an agreed reporting path, so participants practise a decision they may actually need to make.

Phishing simulations with a learning objective

A simulation should answer a defined question about behaviour or process. We agree the target group, scenario, support arrangements and reporting approach before launch. A useful result may reveal that a reporting button is hard to find or that staff are unsure who can verify an instruction. Findings can improve the surrounding process as well as inform follow-up education.

Include AI-assisted impersonation and workplace AI use

Employees may encounter convincing synthetic messages while also using AI tools in their own work. Training can cover independent verification of unusual requests, appropriate handling of internal documents and review of generated answers before action. Business users need practical examples of acceptable use and escalation; technical teams may need separate exercises on permissions, data flows and application behaviour.

Maintain learning through onboarding and refreshers

A programme can combine introductory sessions, role-specific workshops, short refreshers and exercises linked to organisational changes. We agree measures such as reporting quality, response to verification scenarios and completion of follow-up actions. Changes in those measures should be interpreted with their context, rather than reduced to a public ranking of individuals.

Connect learning to the control people must use

We can test a defined decision with the people who make it: supplier changes for finance, recovery requests for the service desk or sensitive sharing for executive assistants. Exercises use approved scenarios and a clear learning purpose. Findings distinguish knowledge gaps from unusable verification channels, unclear authority or excessive time pressure. The follow-up assigns both training and process improvements, with measures such as verified decisions, reporting quality and escalation completion.

Common questions